Frequently Asked Questions

Everything you need to know about bringing The Somewhere into your home.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the continental US. For larger furniture pieces, our white-glove delivery service may take 2-3 weeks depending on your location.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for returns.

Are your textiles and linens sustainably sourced?

Yes, at The Somewhere, we prioritize ethical sourcing. Our linens and cotton goods are OEKO-TEX certified, ensuring they are free from harmful chemicals and produced under fair labor conditions.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by destination and are calculated at checkout.

What should I do if my item arrives damaged?

Please inspect your order upon delivery. If an item is damaged, contact our support team within 48 hours with photos of the damage, and we will arrange a replacement or full refund immediately.

Can I track my furniture delivery in real-time?

Yes, once your order leaves our warehouse, you will receive a tracking link via email. For large furniture items, our delivery partner will call you to schedule a specific arrival window.